Share details about your shipping policies, item returns, or customer service.

As a general rule, we recommend following the care instructions that are provided on the label of each product. This will ensure that you can maintain the quality and longevity of your purchase.

Fabric may be spot treated. Use mild soap and cold water. Test on small spot first. Treat stain from back side when possible.
For machine washing, wash in cold water on gentle cycle with mild soap. Lay flat to dry. Do not bleach. Can be dry cleaned. Do not iron. Steam to get wrinkles out.

As a standard practice, we offer a range of sizes for each of our products. However, we understand that some customers may have specific needs or preferences when it comes to sizing. That's why we offer a custom sizing service for certain products, depending on the materials and construction used.

To find out if custom sizing is available for the product you are interested in, please contact our customer service team at info@amberstitch.com. They will be happy to assist you and provide you with the necessary information.

Home category products are not eligible for returns or exchange unless the product delivered has a quality/manufacturing defect or has been delivered broken. Please ensure that all tags are in place and share the photograph of the defect as soon as you open the packaging at info@amberstitch.com.

Please reach out to our customer support team at infor@amberstitch.com with your order confirmation details.

At Amber Stitch, we ensure that every purchase is highly secured as you will always be asked to enter your CVV code on every order.

Yes, we offer 10% OFF on your first purchase. Use the code AMBER10.

Contact our customer care at info@amberstitch.com for further details.

Once your order is dispatched, you’ll receive a tracking number. Please click on it to track your order.

We understand that sometimes you may need to make changes to your order after placing it. We will do our best to accommodate any changes you may have, but please note that it may not always be possible.

If you need to make a change to your order, please contact our customer service team at info@amberstitch.com as soon as possible. We will review your request and let you know if it is possible to make the change.